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From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
Room reservations must be made through WWU
While table linens are included for all WWU Catering food and beverage tables, other linen usage such as: registration, gift, auction, or seating linens require an additional fee. Color specializations are available upon request of the client at the time the order is placed. It is the responsibility of the client to communicate the quantity, size, and color of linens to the catering department.
WWU Catering is not responsible for supplying tables or chairs. If you need assistance determining tables, please consult a catering representative.
WWU Catering calculates all labor required to work an event into the overall cost estimate to the client unless contracted as a carry-out / to-go order. Any additional personnel requested by the client to be at the event will be charged according to the following scale (port to port):
Licensed Bartender $200.00 Flat rate up to 2 hours, $50.00 every hour after. Chef/Pastry Chef $85.00 per hour 2 hour minimum. .Server FOH $50.00 per hour 2 hour minimum. Utility BOH $35.00 per hour 2 hour minimum..
WWU Catering charges a 20% service fee to cover the set-up and take-down costs associated with a staffed event. Events that require unscheduled service (due to client actions) to an event venue to set up or take down an event may result in an additional 20% Service Fee or a $70.00 Service Fee whichever is greater. A base Delivery Fee of $50.00 is added to all events outside the main campus that do not require University Catering personnel to serve at the event. Any off-campus events with a delivery of 15 or more miles from WWU Campus are subject to a larger fee.
All orders for catering need to be placed and confirmed at least 7 days prior to the event. Events requested and confirmed with less than a 7-day notice will result in an additional 20% service fee or $70.00 Booking Fee whichever is greater. There is a 12-person minimum on all buffets and plated meals. There is a $35.00 charge for any event that does not meet the minimum requirements.
Events must be cancelled 3 business days before the event. If a notice of cancellation is received after this, clients could be subject to a cancellation charge up to the full confirmed amount of the event. WWU Catering will work with all clients to keep cancellation charges to a minimum.
Significant changes or multiple changes to a confirmed event with less than a 3-day notice could be subject to an additional 20% service charge or a $70.00 Change Fee whichever is greater. WWU Catering will work with clients to keep change charges to a minimum. Changes resulting in a significant reduction from the original scope of an event (guest count, food order) could be subject to an additional 20% service charge or a $70.00 Change Fee whichever is greater. Significant changes to a confirmed event may also result in an overall price adjustment. Please speak with your WWU Catering representative when making changes to an event.
Events that end later than the confirmed time will result in additional labor charges based upon the following scale:
Chef/Pastry Chef $85.00 per hour 1 hr. minimum up to the event delay. Server FOH $40.00 per hour 1 hr. minimum up to the event delay. Utility BOH $35.00 per hour 1 hr. minimum up to the event delay.(End of Event – When catering personnel can begin to take down the event).
For all clients that are not a department of Western Washington University, WWU Catering requires a 50% deposit on all confirmed events 3 days prior to the event and payment in full on the day of the event. Any additional charges incurred during the event will be due in full the following business day.
Credit Cards – A charge to the credit card provided to WWU Catering will be charged 50% of the total amount of the confirmed event 3 days prior to the event. The remaining balance due for the event will be charged to the card (+/- any adjustments) the following business day. Cash/Check – 50% of the total amount of a confirmed event will be due to WWU Catering 3 days prior to the event. The remaining balance due for the event will be due at the conclusion of the event. Any adjustments (+/-) to the total balance due will be settled the following business day.
When an event is priced per person, WWU Catering will charge the client the confirmed number of guests or the actual number of guests served whichever is greater.
WWU Catering does tastings with clients to sample a proposed menu and to get feedback on the items sampled for a confirmed event. The costs of tastings are not built into the price of the confirmed event and need to take place at least 14 business days prior to the event. Tastings can be ordered for up to 10 people as a catered event. Booking a room for the tasting will be the responsibility of the client.
WWU Catering accommodates guests with special dietary requirements upon request. Usually, these accommodations are done with no additional cost to the client however, WWU Catering may charge an additional Production Fee of special diet meals based upon the complexity of the requirements. Request for multiple entrees and sides to be produced for one single event that are in addition to a standard published menu will result in an additional production fee. WWU Catering offers discounts on multiple order events such as breakfast, lunch, and dinner for a particular group during the day or continuous days. Please speak with your WWU Catering Representative to discuss these options. WWU Catering will not act as a subcontractor or secondary provider for an event unless approved by the Director of WWU Catering. Exceptions do apply. Please speak with your University Catering Representative for more details.
Equipment used at catered events should not leave the premise where the event is being held. The cost of any equipment that cannot be located when the event is being picked up will be charged to the event invoice.
Unless specifically ordered and contracted as carry-out-items, no food or related products may be removed from the service area, except by authorized representatives of WWU Catering.
Safe food handling is a high priority for WWU Catering. Any leftover food will be handled with food safety guidelines. All prepared foods that are temperature sensitive will be disposed of properly.
Neither WWU Catering nor Western Washington University is liable for any equipment, supplies, or personal belongings left in public function areas.
There will be an automatic $50 charge for any event held off campus.
Compostable service ware is provided with your order but choosing to have China at your event will be an additional charge.
China Fee $3.50 per person
Please note, the minimum order quantity is 12 guests for Breakfast, themed meals, and lunches, unless otherwise noted. For plated events, we will require a 15-guest minimum.
If you would like to have a keg at your event you will need to arrange for the brewery to deliver the keg to the event, set it up and pick it up after the event. The brewery must provide all equipment necessary to set up the keg.
